Gozio Health

Designing a white-label mobile application that serves hospital and healthcare organizations and their patients.

Context

Navigating healthcare can be overwhelming, and the technology meant to assist often adds to the complexity. Gozio simplifies this by providing a platform that helps hospitals and healthcare organizations unify patient touchpoints into a single, cohesive experience—often referred to as the industry's "digital front door."

Gozio’s white-label mobile app combines proprietary indoor wayfinding with seamless integrations for appointment booking, provider search, medical records access, and patient communication, creating a more intuitive and connected healthcare experience.

The Gozio Ecosystem

What I worked on

What I contributed

For four years, I led end-to-end product design for Gozio’s consumer-facing app, guiding everything from discovery and user flows to wireframing, UX/UI design, design systems, reviews, and handoff. I worked closely with product managers, developers, and leadership to deliver a cohesive, user-centered experience across the platform.

Goal

My goal was to drive continuous improvement and evolution of the mobile app, making it more intuitive, seamless, and valuable for both healthcare consumers and hospital clients.

My goal was to drive continuous improvement and evolution of the mobile app, making it more intuitive, seamless, and valuable for both healthcare consumers and hospital clients.

Role

Lead Mobile Product Designer

Platforms

iOS

Android

iOS

Android

iOS

Android

Timeline

2020 - 2024

Clients

40+ Major Hospital Systems throughout the United States

Myself, Project Manager, 3 Developers, Client Stakeholders